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Hopefully you took the time to read this image carefully? I would read it again now anyway. This hairdresser is a ‘specialist’. It specialises in short hair, it specialises in long hair, it specialises in beard trims AND (wait for it), it also styles hair! You might think...

In last week's post, ‘How to get some agency love back’,  we highlighted the importance of honesty in regards to removing the systemic deception and underhand money-making practices pervading the agency landscape.  Having a frank, open and respectful dialogue between client and agency will go...

You could be forgiven for thinking the marketer-agency relationship was broken beyond repair. In the last few years we have lived through a world where ex-CEOs of large media groups admit to widespread ‘stealing’ of their client’s money via publisher kick-backs, where creative agencies continue...

What we measure is what counts.  A universally acknowledged truth is that people adapt their behaviour based on how they perceive they will be measured/compared/judged.  For those of us in the marketing and communication fields, what we measure has largely defined the industry we now...

Here at Sonder, we were excited by recent news that Mountain Dew in the States was reclaiming their digital audience and creating the first ever brand-owned multichannel network (or MCN as they are known). An MCN is an aggregation business which consolidates thousands of digital videos...

Dopamine.  The neurotransmitter that is the cornerstone of consumerism. It’s triggered by the promise of a reward and peaks at the moment just prior to a perceived reward.  And it’s not just major paybacks that trigger dopamine.  When you reach for your mobile phone and press...

In a world where growth is the only metric upon which most professionals are measured against, more is becoming the default reaction.  Want to grow sales?  Spend more on advertising.  Want to grow the connections you have with customers?  Create more content.  Want to grow...